Completed

Filters n Routing
July 2018

Auto-Closer Bot
July 2018

Enhanced Last Responder Inf
Jun 2018

Advanced Search Tickets/Tasks
Jun 2018

Repaired/Enhanced Search Tickets/Tasks
Jun 2018

Cust Front HTML/JS Areas Added
May 2018

Reworked Affiliate Programs
May 2018

Time Stamps Fixed
May 2018

Reworked Members/Licensing
May 2018

ReWorked Editing Filters
Apr 2018

TinyMCE SpellCheck Added
Apr 2018

TinyMCE Editor Added
Mar 2018

Client Side Backgrounds
Mar 2018

Client Side Color Pickers
Mar 2018

Client Side Themes
Mar 2018

New Reporting
Mar 2018

User Flow Improved
Feb 2018

Beta Testing
Dec 2017 – Jan 2018

In-House Testing
2017

In Progress

Ongoing Minor Fix/Enh
…it never ends…LOL

Sortable FAQ Cats/Articles
Jan 2019

Live Chat Upgrade
Jan/Mar 2019

Mass Mail From Desk
-potental abuse

anytime…